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Frequently asked questions

Here you’ll find answers to some of our most frequently asked questions.

Questions

What is heated apparel?

Heated apparel refers to clothing and garments with built-in heating elements powered by a battery/powerbank.

How does the Koltrast heated vest work?

Simply plug a battery or power bank into your heated apparel. Ultra-thin carbon fiber elements heat up key areas, and you can control the warmth with a single built-in button.

Is the heating system safe?

Yes. Koltrast uses low-voltage, temperature-regulated systems that meet international safety standards for daily use. We are CE, FCC, UKCA, and RoHS approved.

How long does the battery last on the Koltrast heated vest?

When powered by the Koltrast Power Bank, designed specifically for our heated apparel, you can expect up to 8 hours of warmth on low, 6 hours on medium, and 4 hours on the highest setting.

Can I wash my heated apparel?

Yes. Koltrast heated apparel is fully washable. Simply remove the battery before washing and follow the care instructions inside the garment. We recommend gentle machine washing and air drying for longevity.

Is Koltrast heated apparel water-resistant?

Yes. Our outerwear fabrics are designed to resist light rain and snow, keeping you warm and dry in changing Nordic conditions. Waterproof zippers provide added protection.

However, they are not intended for full submersion in water.

What sizes are available?

Koltrast features a refined unisex fit, available in sizes XS–XXL. Additional sizes are coming soon. Check our sizing guide for exact measurements.

Where can I use Koltrast heated apparel?

Perfect for cold-weather commutes, outdoor adventures, or simply enjoying a drink at an outdoor bar - Koltrast keeps you warm wherever life takes you.

How do I contact Koltrast support?

For assistance, contact our customer care team at contact@koltrast.co, through our Contact page or through our live chat on our website.

Koltrast values genuine, personal service above all. You’ll never speak to a AI chatbot - only with real people who understand our products and care about your experience.